Mahjong Trainer support

Get back to your next hand.

Help with lessons, app access, purchases, subscriptions, or privacy. You will reach the Mahjong Trainer team directly.

Email support help@trainmahjong.com Best for screenshots and detailed questions Phone support (908) 368-1924 For product, billing, and access questions Quick help Common questions Restore, cancel, and understand local progress
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Quick help

Solve the common issues first.

Purchase and progress questions often take only one step to fix.

How do I restore a purchase?

Open the subscription screen in Mahjong Trainer and choose Restore Purchases. Use the same Apple or Google account that completed the original purchase.

How do I cancel a subscription?

App subscriptions are managed in your Apple or Google account settings. For a direct website purchase, email or call us using the contact details above.

Where is my learning progress stored?

Mahjong Trainer does not require an account. Learning progress is stored locally on your device, so deleting the app may remove that progress.

What should I do if a lesson looks stuck?

Close and reopen Mahjong Trainer first. If the same step remains stuck, send us the lesson name, device model, app version, and a screenshot.